OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
69 ratings and 38 comments received in the last 90 days.
24 July 2024
Went over details so fully updated on car I was looking to purchase and also exchange
18 July 2024
Enquired a few times but in the end Lauren sorted me a good deal and I am so happy with my new car
13 July 2024
Very satisfied. Time frames were accurate, doing business was easy and the car that came was lovely.
02 July 2024
It was fast and easy
15 September 2024
Car fixed and cleaned!
01 September 2024
Nothing was too much trouble. Also had time to look at cars whilst there.
30 August 2024
Casey dealt with an issue that we were advised of, professionally and with empathy.
28 August 2024
Very good service
28 August 2024
I noticed a large surface-area of scratches along several door panels of my car, after a small service, which staff at South Staffs didn't hesitate to rectify...
27 August 2024
work carried out by efficient staff
27 August 2024
Friendly polite staff
26 August 2024
Easy to organise the booking. Kept us informed on progress and notified us about work that was needed and the cost. Free car valet is great. Comfortable area to wait with hot and cold drinks available.
22 August 2024
The personnel touch and the go the extra mile when it comes to customer satisfaction
21 August 2024
Great service staff and very helpful . Car was washed but products were everywhere where they shouldn't ! Won't have it washed again .
24 July 2024
Did not rush us off, spent time to explain